Reviews

They are great! Great prices and free delivery and pick-up is a life saver. The drivers are friendly and courteous. Quay is so personable, responsive and helpful; he will go out of his way to make sure you get what you need. I’m so satisfied and happy we found them.

tialiah won

Quality Cleaners has been amazing every single time. Their contactless pick-up & drop-off makes everything so much easier right now and Quay is always so responsive to any customer needs. Each experience with Quality feels very personalized and professional.

Cassandra Smith

I have been a customers for years. As a firefighter, I have had an excellent experience with Quality Cleaners Millis. Quay and his staff are friendly, professional, and very responsive. Can’t recommend Quality Cleaners Millis enough.

Gerard Jones

It’s very rare in today’s world of everything being fast paced to find a retailer to offer their clientele the attention to details it deserves where one may not find in existence elsewhere. Those are my sentiments that I’ve discovered at Quality Cleaners of Millis. Their exceptional cleaning, packaging, short notice requests, alterations, reasonable pricing and above all their customer service is far beyond any other clothier cleaning services within the state of Massachusetts. I would without any hesitation recommend Quality Cleaners to anyone in need of their exceptional services.

Mark Huggins

Anyone who knows me will tell you I’m HIGHLY particular. Some may say fussy but I don’t like that word as it has negative connotations. I am fastidious about my laundry. I treat my clothes and my family’s clothes with UTMOST care. I hand wash many items and rack dry most of my clothing to keep it in top notch form. When it comes to drycleaning items I’m the same way. I’ve searched high and low for a drycleaner that follows my explicit directions, has excellent service, is TOTALLY green, and has a pickup and delivery service. Quality Cleaners is ALL THAT. The best of the best. They continue to go above and beyond the call of duty, no matter what I propose. I leave my most precious items with them, as well as my husband’s WAY too expensive sports jackets. They ALWAYS come back perfect, not smelling of chemicals, and handled with the UTMOST care. The General Manager Brittany is FANTASTIC and the owner Quay is a leader in the industry, meticulous, and a total class act. We are so LUCKY to have this wonderful drycleaner in our backyard! Keep up the great work, QCM!

Kate Walsh

Quay is responsible and dependable! I had a zipper replaced in my warmest down coat and they made it wearable again! I’ve had my smaller rugs as well as dry cleaning cleaned there and I’m very happy with their work! Quay and his staff are always friendly and are an asset to our community!

Pamela Moor

Quality Cleaners in Millis MA may very well be the best dry cleaners in all of Massachusetts. Here is why:

1) Effectiveness – at the end of the day, what we want is our items properly cleaned, right? I have brought in items to be cleaned that were stained to the point I was sure they would be impossible to clean, and would ultimately be destined for the trash bin. To my great surprise, Quality Cleaners was able to remove the stains. And for what it is worth, they have never lost or damaged any of my items. They just do a really great job at the cleaning aspect, and this is very important to me, as it should be to everyone.

2) Fair pricing – I have found the pricing for Quality Cleaners to be very fair vs. their competition. Given all the extras they bring to the table, as described in this review, to me, this means I am getting a tremendous value for my money.

3) Customer service – I have never had a poor experience with Quay, the owner, or his team of associates. Quite the contrary. They are all very friendly and efficient, and ultimately focused on pleasing the customer.

4) Their location – this operation is impeccably clean, has ample parking, and one of the things I like the most about it is that you can actually see the cleaning operation at work – so you know this is not just another dry cleaner that farms out the cleaning aspect to another location.

I could go on, but just trust me, this is the best dry cleaner in the area by far. I live the next town over and drive past a number of dry cleaners who are closer to my house in order to go to Quality Cleaners. I believe they also offer a free pick up/drop off service to your house, but I have never taken advantage of that (but I should!). These guys are doing everything right and we need to support such businesses. I believe the owner, if he ever wanted to, could successfully open additional locations, all of which would succeed because he is extremely dedicated and really runs a good show. Thanks for reading.

Paul Burns